09/22/2026
𝑨 𝑳𝒊𝒕𝒕𝒍𝒆 𝑷𝒆𝒓𝒔𝒐𝒏𝒂𝒍, 𝑩𝒖𝒕 𝑰𝒎𝒑𝒐𝒓𝒕𝒂𝒏𝒕📲
My goal for 2026 was to make a more intentional effort to keep work at work, so I can be the best version of myself for my fiancé, our pup, and my family and friends.
One of the biggest things I’ve noticed impacting that goal is the volume of people who contact me directly to book appointments, make changes, or ask questions.
I am genuinely so grateful for every single person who sits in my chair or supports our salon in any capacity. I truly mean that. But one of my biggest regrets when I started in this industry six years ago was using my personal cell number and personal social media accounts for business purposes.
Since opening FATE, we have spent countless hours building systems that make booking and communicating with the salon as easy as possible. Our website is designed to be simple to navigate, with services broken down as clearly as we can, and the option to book by service or by service provider. We put a lot of effort into keeping this information current and making the booking process as seamless as possible. In saying that - we are always open to changes. If you have any suggestions on how to make booking easier on our site, we are always open ears 👂
We also have receptionists available during salon hours who can answer questions, help with bookings, make changes to appointments, and assist with anything else you may need.
So, as we go from one busy wedding season into another busy holiday season, my genuine plea is that you 𝙥𝙡𝙚𝙖𝙨𝙚 𝙪𝙨𝙚 𝙤𝙪𝙧 𝙬𝙚𝙗𝙨𝙞𝙩𝙚 𝙖𝙣𝙙/𝙤𝙧 𝙘𝙤𝙣𝙩𝙖𝙘𝙩 𝙧𝙚𝙘𝙚𝙥𝙩𝙞𝙤𝙣 𝙙𝙞𝙧𝙚𝙘𝙩𝙡𝙮 𝙛𝙤𝙧 𝙖𝙡𝙡 𝙗𝙤𝙤𝙠𝙞𝙣𝙜-𝙧𝙚𝙡𝙖𝙩𝙚𝙙 𝙣𝙚𝙚𝙙𝙨, 𝙧𝙖𝙩𝙝𝙚𝙧 𝙩𝙝𝙖𝙣 𝙧𝙚𝙖𝙘𝙝𝙞𝙣𝙜 𝙤𝙪𝙩 𝙩𝙤 𝙢𝙚 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙡𝙮 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙢𝙮 𝙘𝙚𝙡𝙡 𝙥𝙝𝙤𝙣𝙚, 𝙩𝙚𝙭𝙩, 𝙚𝙢𝙖𝙞𝙡, 𝙤𝙧 𝙨𝙤𝙘𝙞𝙖𝙡 𝙢𝙚𝙙𝙞𝙖.
I receive calls and texts when I’m off work, out of town, on vacation, and spending time with my family. I’ve had clients call my personal number from their work phones because I didn’t respond to a text quickly enough. I’ve even answered my phone to calls coming from the hospital, genuinely thinking something had happened to a loved one or that I was receiving an important medical update, only to find out it was a client calling from their work number regarding a hair appointment. That is an incredibly unsettling feeling to experience, regardless of the circumstances. And, yes, I have also even been woken up in the middle of the night by calls to my personal number simply to book an appointment.
At this point, it has become too much, and it’s a boundary I need to put in place. That is why I feel the need to address this publicly.
For a long time, I’ve operated under the belief that I signed up for this when I chose to become a business owner. And while I absolutely understand the responsibility that comes with owning a business, I’m realizing that being a business owner doesn’t mean I have to be available 24/7.
𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙤𝙬𝙣𝙚𝙧𝙨 𝙙𝙚𝙨𝙚𝙧𝙫𝙚 𝙩𝙞𝙢𝙚 𝙩𝙤 𝙪𝙣𝙥𝙡𝙪𝙜, 𝙩𝙤𝙤.
I promise you, our website and reception team can assist you much faster than a message sitting in my personal inbox for days because I’m off work, with my family, or simply unavailable.
I say all of this with an immense amount of love and appreciation for every single one of you. ❤️ Please contact the salon directly for bookings, appointment changes, questions, and anything else related to your appointments.
Thank you for respecting this boundary and, more importantly, for allowing me the space to be present in the parts of my life that exist outside of work. It means more than you know.
With love,
Ju
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𝐅𝐀𝐓𝐄 & 𝐂𝐨 𝐒𝐚𝐥𝐨𝐧 𝐚𝐧𝐝 𝐒𝐩𝐚 𝐈𝐧𝐜.
📍835 Topsail Road, Mount Pearl
📞709-743-3164
🔗www.fateandcompany.ca
