CrisisOnCall

Tune into Pretoria FM this Thursday with Mense wat Omgee
🕘 21h00 – 22h00

Winter pushes our plug points harder than any other season.
Heater, ettle, heated blanket, phone charger...
All running at once. All from one strained extension cord.
This is how fires start behind the couch, where nobody is watching.
Watch for the warning signs.
Plug points that feel warm to the touch.
A burning smell near sockets.
Lights that flicker when the heater switches on.
Spread your high-load appliances across separate wall sockets.
Never daisy-chain extension cords or multi-plugs.
If something feels wrong, switch off and call a qualified electrician.
Members on plans that include Home Assistance can request a verified electrician through CrisisOnCall.

Child Protection Week | Protecting the Future, One Child at a Time

Every child deserves to grow up safe, supported, and free from harm. As an emergency response company, we witness firsthand how crucial timely intervention can be in safeguarding lives - especially the youngest and most vulnerable among us.

During Child Protection Week, we highlight the importance of:
✅ Awareness of risks and warning signs
✅ Support systems for children and families
✅ Swift action in emergencies to ensure safety

Because protecting children isn’t just a duty - it’s a community commitment. Together, we can help every child feel secure, valued, and heard.

One rule. One less tragedy.
Most winter house fires start with the same item.

A heater placed too close to something it should not be near. Curtains. Bedding. Couches.

A pile of laundry waiting to be folded.

Three simple rules can prevent a tragedy.
✅ Keep heaters at least one metre from anything that can burn.
✅ Never leave a heater on while you sleep.
✅ Plug heaters directly into the wall, not into a multi-plug.

Old heaters with frayed cords belong in the bin, not in the bedroom.
If something goes wrong, CrisisOnCall is one call away for medical and trauma support.
Stay warm.
Stay safe.

When the lights go out, the danger goes up.
Loadshedding sends us reaching for candles and paraffin lamps.
Both can turn a dark night into a disaster in seconds.
A candle on a wobbly bookshelf.
A paraffin lamp knocked over by a sleepy child.
A pet brushing past an open flame.
Before the lights go out, take a moment.
Place candles in stable holders well away from curtains, papers, and bedding.
Keep paraffin lamps on flat, hard surfaces and never refill while still burning.
Always blow out every flame before you sleep.
A torch or rechargeable lamp is the safer choice for every household.
If the worst happens, CrisisOnCall is here, 24/7 nationwide.

Winter is fire season in South Africa
The cold months bring something we do not talk about enough.

A sharp rise in house fires across South Africa.

Heaters left on overnight.

Candles forgotten on counters.

Plug points overloaded as families fight the chill.

By the time the smoke alarm sounds, every second counts.

This winter, we are running a safety series to help you protect your home and the people inside it.

Prevention is peace of mind.

One call to CrisisOnCall connects you to medical, home, and trauma support, 24/7 nationwide.

Be Crisis Ready.

💎🩵 Go Turquoise for the Elderly

This month, we’re proud to stand together in turquoise to honour, support, and protect the older members of our community.

Every day, our emergency response teams are reminded that caring for the elderly is about more than rapid assistance - it’s about patience, dignity, understanding, and reassurance when it’s needed most.

Whether responding to a call, providing medical support, or simply offering a calm presence, we are committed to helping seniors feel safe, heard, and valued.
🩵 Turquoise represents awareness.
🩵 It represents respect.
🩵 It represents our shared responsibility to care for those who once cared for us.

Let’s use this time to check in on elderly neighbours, support caregivers, and create environments where ageing is met with compassion and security.
Because strong communities protect their most vulnerable - and we’re proud to be part of that protection every day. 🚑