Fluence

10/09/2026

Stop Before You Send: A Reminder About Wire Transfer Fraud

Email and financial fraud continue to become more sophisticated. Scammers can create messages that look remarkably similar to legitimate emails from a CPA, financial advisor, attorney, bank, or other trusted professional. We want our clients to remember one simple rule: Our firm will never send you....

09/30/2026

The Ensuring Lasting Smiles Act: Why It Matters for Patients and Dental Care

09/23/2026

UNCLAIMED PROPERTY REPORTING SITES OPENING SOON

Unclaimed property audits have been on the rise recently and we want to remind everyone of the upcoming deadlines and steps that need to be taken for each state’s annual unclaimed property reporting. Even if your practice doesn’t have any unclaimed property to report, your state may still requir...

09/10/2026

What Dental Practices Should Know About the Potential eAssist Cybersecurity Incident

Many dental practices across the country utilize eAssist Dental Solutions for dental billing and revenue cycle management services. Reports have recently surfaced that eAssist is investigating a potential information security incident following claims made by a ransomware group. According to industr...

09/09/2026

Back-to-School Schedule Shakeups: How to Fill More Hygiene Cancellations

As summer comes to an end and families transition back into school routines, many dental practices begin to see an uptick in hygiene cancellations and rescheduled appointments. Between school drop-offs, sports practices, extracurricular activities, and changing work schedules, patients often find th...

06/30/2026

Meals & Entertainment

Along with the recent passage of the Tax Cuts and Jobs Act (effective January 1, 2026) came a bit of ambiguity on the topic of meals and entertainment, namely what related expenses are deductible and to what extent they are deductible. If you heard that employee snacks and beverages are now complete...

06/15/2026

What Is Your Average Production Per New Patient—and What Is It Telling You?

What Is Your Average Production Per New Patient—and What Is It Telling You? Most practices track new patient flow. Fewer take the next step and ask the more important question: What is each new patient actually worth? Average Production Per New Patient (APNP) is one of the most telling metrics in ...

05/11/2026

Portland Reopens Repair/Restore Grant Funding for Small Businesses and Nonprofits

Portland’s small business community has faced repeated challenges from break-ins, vandalism, and related repairs, lost revenue, and business disruption. For many storefront businesses, these incidents create financial hardship beyond the initial damage. The good news is that the City of Portland h...

05/04/2026

Unclaimed Patient Refunds

Around this time of year, Fluence sends out a letter about submitting unclaimed patient refunds older than three years to the state’s Unclaimed Property division. Along with a formal letter describing the rules for this process, we will send you a list of the refund checks entered in QuickBooks th...