BuildingLink

Most boards don’t find out a unit is on Airbnb until a neighbor complains. By then you’ve lost track of who has a key and whether a rule your owners voted for is being broken. Short-term rental tracking isn't surveillance; it's the basic recordkeeping that lets a board enforce its own rules fairly. Here’s what that looks like in practice: https://hubs.ly/Q04qFpwZ0

Every December, the holiday cards pile up at the front desk with the doorman’s name on them. The porter who mopped the lobby at dawn, the handyman who chased the leak on floor 14, the night super who covered while everyone slept? Far fewer envelopes, if any.

Tipping follows visibility, not contribution. For property managers, that is a retention problem hiding in plain sight, and it lands on your least-visible, hardest-to-replace staff.

Our new piece breaks down why the gap happens, what the data says, and how tip pooling spreads holiday recognition across the whole team instead of just the front desk. Worth a read before you plan for the season: https://hubs.ly/Q04q1TXq0

Your condo or strata board is about to pick software, and most roundup lists are written for U.S. managers. Canadian condo and strata boards have different rules, different deadlines, and a French-language obligation in Quebec. Here’s a buyer’s guide written for how Canada actually governs communities: https://hubs.ly/Q04pLNpF0

Florida quietly rewrote the rules for condo boards. As of January 1, 2026, associations with 25 or more units have to post their official records on a website, down from the old 150-unit threshold, with new records going up within 30 days.

Our post covers what has to be posted, what sits behind the owner login, and the main ways to get compliant, including how BuildingLink can stand up the site for your board with Your Community Online, our new managed community website offering: https://hubs.ly/Q04pnlnF0

Most HOA software was built for management companies, not for the volunteer boards actually running the community plus oftentimes managing a full-time job on top of their board responsibilities.

We put together a buyer’s guide of what a self-managed board should look for, by cost, setup, communication, and documents, and where ManageHOA fits a self-managed board running on limited volunteer time: https://hubs.ly/Q04p8Lc30

We're heading to CAI San Diego's Education Conference tomorrow!

If you're attending, stop by and say hello! We'd love to connect, answer questions, and talk about what's next for community management.

See you in San Diego!

A front desk that knows your residents by name is worth protecting.

Staff who feel appreciated tend to stay, and being able to tip them easily is part of that. TippingLink lets residents thank the team year-round, with 100% going to staff.

We broke down the 4 reasons residential tipping looks nothing like restaurant software: https://hubs.ly/Q04lBxJx0

75% of residents say their community manager provides value, per the 2026 Homeowner Satisfaction Survey. The fastest way into that group is a move-in that doesn't leave people guessing.

Here are three free templates that carry a new resident from the week before move-in through their first week: https://hubs.ly/Q04l1qlw0