08/12/2026
Your feedback matters. Each year, we ask our clients to share their experience through our Net Promoter Score survey - and this year, we’re grateful to see meaningful improvement in our results.
In our latest issue of The Ledger, we’re sharing what we heard from clients, the steps we’re taking to address feedback, and how we’re continuing to improve the service and value we provide.
Each year, we ask our clients for input through a Net Promoter Score (NPS) survey. The survey is simple; clients rate how likely they are to recommend Centennial Tax & Accounting to a friend, family member, or colleague. The results were overwhelmingly positive, and we’re pleased that our score im...