10/20/2026
Customer Service Representative (Licensed Insurance Professional)
Join a Growing Insurance & Financial Services Office
We are seeking a professional, customer-focused Customer Service Representative to join our insurance office. The ideal candidate is licensed, organized, detail-oriented, and passionate about providing exceptional service to clients.
Ideal for someone who enjoys helping people, building relationships, and being an integral part of a team dedicated to delivering outstanding client experiences.
Hourly pay varies with experience. Monthly bonus potential.
Responsibilities
โข Provide exceptional service to existing insurance clients
โข Answer client questions regarding policies, billing, and claims
โข Process client changes, updates, and renewals
โข Assist clients with insurance needs
โข Follow up on outstanding service requests and documentation
โข Maintain accurate client records and office systems
โข Work closely with colleagues to ensure a superior client experience
Qualifications
โข Active Property & Casualty Insurance License required
โข Additional opportunity for Life & Health License
โข Previous insurance agency or customer service experience preferred but not required
โข Strong communication and relationship-building skills
โข Excellent organizational and multitasking abilities
โข Attention to detail and commitment to accuracy
โข Positive attitude and strong work ethic
โข Excellent customer service skills
What We Offer
โข Competitive compensation based on experience and licensing
โข Supportive and professional team environment
โข Ongoing training and professional development
โข Opportunity for advancement and increased responsibilities
โข Meaningful work helping clients protect what matters most
โข Stable, long-term career opportunity
The Right Candidate
You genuinely enjoy helping people, take pride in providing outstanding service, and understand the importance of responsiveness and attention to detail. You are dependable, professional, and committed to creating positive experiences for every client interaction.
If you're a licensed insurance professional looking to join a growing team where your work makes a difference every day, we'd love to hear from you.