Employment through ISTEPc

Officer Fraud & Ethics Committee
Experience: 3~5 Years
Position: Permanent (full-time)
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire a competent Officer Fraud & Ethics Committee for their Head Office in Johar Town (near Expo Center), Lahore.

We are looking for a highly analytical and detail-oriented Fraud Investigation Officer, who will also serve as the Secretary of the Fraud and Ethics Committee. Reporting directly to the Chief Risk Officer , this dual-role position requires to lead investigations into fraud and ethical breaches while providing administrative and strategic support to the committee. The ideal candidate will be proactive in fraud detection and prevention while ensuring the committee operates efficiently.

Requirements

• Minimum Qualification Masters (MBA, MCom, MA Economics or equivalent from a reputed university)
• 3~5 years of relevant Experience in fraud or harassment investigation, internal audit, compliance, risk management, or ethics enforcement.
• Familiarity with investigative processes, such as conducting interviews, gathering evidence, and reporting findings.
·Ability to conduct thorough and unbiased analyses of fraud incidents, preparing detailed reports of individual cases.
·Analyze data to identify trends and patterns indicative of fraudulent behavior.
·Prepare comprehensive investigation reports and recommendations for corrective actions.
·Strong verbal and written communication skills to report findings clearly and effectively to senior management, legal teams
·Assist in implementing fraud prevention controls and policies across the organization.
·Schedule and organize committee meetings, prepare agendas, and circulate relevant materials.
• Uphold high ethical standards and exercise good judgment when dealing with sensitive issues while being impartial
·Act as a liaison between the committee and other internal departments.

Send CV at [email protected]

m.com

Client Complaint Desk Officer (Sindhi and/or Pashto speaking) - 2 positions
Experience: 2~3 Years
Position: Permanent (full-time)
Shift: Day Time (9 am to 5 pm)
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire competent Client Complaint Desk Officer (Sindhi and/or Pashto speaking) for their Head Office in Johar Town (near Expo Center), Lahore.

Job Requirements

Qualification
Graduation/Master’s Degree

Experience
* Minimum 2~3 Years of Client Complaint Desk Handling Experience
* Candidate must have Fluency in Sindhi and/or Pashto Language

Other Specifications
· Effective Communication, listening and coordination skills
· Solution Orientation and ability to resolve the issue
· Ability to Multi-Task, Prioritize and Manage Time Effectively
· Considerable Skills in Report Writing and using Technology
· Should be able to visit field as per requirement

Salary
· Market Competitive (Negotiable: depending upon profile of the candidate)

Benefits
· Permanent Position (9 am ~ 5 pm) With Long Weekend (Saturday/Sundays Are Off)
· Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity Leaves/Annual Loan Facility
· Daycare facility/Subsidize Lunch Facility
· Exceptional Learning Growth Opportunities

The organization is an equal opportunity employer.

If you fulfill the above requirements then share your resume at [email protected] mentioning the position applied for in the Subject line.

Please note that iSTEPc doesn't take any consultancy fee from candidates.

Spread the word for others. Thanks

Sr. Research Associate
Experience: 3~4 Years
Position: Permanent (full-time)
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire a competent Sr. Research Associate for their Head Office in Johar Town (near Expo Center), Lahore.

Job Requirements

·At least a Bachelors (4 Years) degree in social science from a reputed institution
·3~4 Years of Experience in development Sector. Experience of Micro Finance Sector will be an advantage

Other Specifications

·Ability to design client and market level research projects by developing research methodology and research tools
·Test Research Tools in the field and conducts training on research tools as per the requirements of the project
·Carries out primary research such as surveys and focus group discussions
·Undertake secondary research to augment primary research findings as per the requirements of the project
·Ability to analyze primary and secondary research finding to give recommendations and help strengthen organisation’s Market Positioning
·Assist in Project Management Related activities, such as Monitoring/Evolution of activities, tracking progress on projects, logistical/procurement processes as and when required
·Adept in the use of excel and power point
·Knowledge of statistical software like SPSS and E-Views will be an added advantage
·Good writing and interpersonal skills

* Market Competitive Salary (Negotiable Depending upon profile of the candidate)

Other Benefits

·Permanent Position (9 am - 5 pm) with Long Weekend (Saturday/Sundays are off)
·Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity leaves/Annual loan facility
·Daycare facility/Subsidize lunch facility
·Exceptional Learning Growth Opportunities

The organization is an equal opportunity employer.

If you fulfill the above requirements then share your resume at [email protected] mentioning the position applied for in the Subject line.

Officer Fraud & Ethics Committee
Experience: 3~5 Years
Position: Permanent (full-time)
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire a competent Officer Fraud & Ethics Committee for their Head Office in Johar Town (near Expo Center), Lahore.

He/she will also serve as the Secretary of the Fraud and Ethics Committee. Reporting directly to the Chief Risk Officer , this dual-role position requires to lead investigations into fraud and ethical breaches while providing administrative and strategic support to the committee. The ideal candidate will be proactive in fraud detection and prevention while ensuring the committee operates efficiently.

Job Profile Requirements

• Minimum Qualification Masters (MBA, M.Com, MA Economics or equivalent from a reputed university)
• 3~5 years of relevant Experience in fraud or harassment investigation, internal audit, compliance, risk management, or ethics enforcement.
• Familiarity with investigative processes, such as conducting interviews, gathering evidence, and reporting findings.
·Ability to conduct thorough and unbiased analyses of fraud incidents, preparing detailed reports of individual cases.
·Analyze data to identify trends and patterns indicative of fraudulent behavior.
·Prepare comprehensive investigation reports and recommendations for corrective actions.
·Strong verbal and written communication skills to report findings clearly and effectively to senior management, legal teams
·Assist in implementing fraud prevention controls and policies across the organization.
·Schedule and organize committee meetings, prepare agendas, and circulate relevant materials.
• Uphold high ethical standards and exercise good judgment when dealing with sensitive issues while being impartial
·Act as a liaison between the committee and other internal departments.

Share resume at [email protected]

m.com

Call Center Agents (Sindhi & Pashto speaking) - 2 positions
Experience: 2~3 Years
Position: Permanent (full-time)
Shift: Day Time (9 am to 5 pm)
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire competent Call Center Agents (Sindhi & Pashto speaking) for their Head Office in Johar Town (near Expo Center), Lahore.

Job Requirements:

• Qualification: Minimum Bachelors degree
• Experience: 2~3 years of call center relevant experience
• Answering calls: Handle a high volume of incoming and outgoing calls
• Customer service: Provide support and help customers with their needs
• De-escalation: Calmly resolve issues and complaints
• Follow-up: Ensure issues are resolved and follow up with customers
• Product knowledge: Understand the company's products and services
• Account management: Update customer accounts with accurate information
• Goal setting: Meet key performance indicators (KPIs) like call volume and customer satisfaction scores
• Collaboration: Work with other departments to resolve issues
• Reporting: Report potential issues to management

Skills:

Communication skills, Patience, Positivity, Empathy, Professionalism, Efficiency, and Accuracy.

Salary:

· Market Competitive (Negotiable: depending upon profile of the candidate)

Benefits:

· Permanent Position (9 am ~ 5 pm) With Long Weekend (Saturday/Sundays Are Off)
· Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity Leaves/Annual Loan Facility
· Daycare facility/Subsidize Lunch Facility
· Exceptional Learning Growth Opportunities

The organization is an equal opportunity employer.

If you fulfill the above requirements then share your resume at [email protected] mentioning the position applied for in the Subject line.

Please note that iSTEPc doesn't take any consultancy fee from candidates.

Spread the word for others. Thanks

Junior QA Associate (female)
Experience: 1~2 Years
Position: Permanent (full-time)
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire a competent QA professional for their Head Office in Johar Town (near Expo Center), Lahore.

Job Requirements:

• Qualification: Minimum Bachelors in Computer Science or equivalent degree
• Experience: 1~2 years of relevant experience

Salary:

· Market Competitive (Negotiable: depending upon profile of the candidate)

Benefits:

· Permanent Position (9 am ~ 5 pm) With Long Weekend (Saturday/Sundays Are Off)
· Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity Leaves/Annual Loan Facility
· Daycare facility/Subsidize Lunch Facility
· Exceptional Learning Growth Opportunities

If you fulfill the above requirements then share your resume at [email protected] mentioning the position applied for in the Subject line.

Please note that iSTEPc doesn't take any consultancy fee from candidates.

Spread the word for others. Thanks

Assistant Manager/Manager IT (IT Audit)
Experience: 3+ Years
Position: Permanent (full-time)
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire a competent IT Audit professional for their Head Office in Johar Town (near Expo Center), Lahore.

Job Requirements:

ACCA/CA with any of the following certification:

• CISA (Certified Information System Auditor) - preference
• CISM (Certified Information Security Manager)
• CISSP - Certified Information Systems Security Professional
• MS – Information Security
• Articles experience from audit firms (KPMG, PwC and EY) in Information Security/Risk Management Function

Knowledge/Skills:

• ISO 27001, IT Auditing, Business continuity planning, Enterprise Risk Management, Digital forensics
• COBIT (Control Objectives for Information and Related Technologies)
• System security audits, Pe*******on testing, Data privacy
• Software quality assurance, Anti money laundering, COSO framework
• General Data Protection Regulation (GDPR), IT governance/ITGC

Salary:

· Market Competitive: PKR 200K to 400K (Negotiable: depending upon profile of the candidate)

Benefits:

· Permanent Position (9 am ~ 5 pm) With Long Weekend (Saturday/Sundays Are Off)
· Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity Leaves/Annual Loan Facility
· Daycare facility/Subsidize Lunch Facility
· Exceptional Learning Growth Opportunities

The organization is an equal opportunity employer.

If you fulfill the above requirements then share your resume at [email protected] mentioning the position applied for in the Subject line.

Please note that iSTEPc doesn't take any consultancy fee from candidates.

Spread the word for others. Thanks

Assistant Manager (Internal Audit)
Experience: 3+ Years
Position: Permanent (full-time)
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire a competent Assistant Manager (Internal Audit) for their Head Office in Johar Town (near Expo Center), Lahore.

Job Requirements:

>CA finalist / ACCA with articles from like KPMG, Ferguson, EY
>Minimum 3 years of hands on experience of Internal Audit (experience of IT auditing will be preferred)
>Auditing Knowledge (Audit Methodology, Audit Verifications, Processes, Controls and Related Risks)
>Excellent Knowledge of IRFS
>Having strong grip on Accounts/Finance Related Software i.e. ERP
>Proficient at Microsoft Office specially on Ms Excel, Word, Power Point, Power BI
>Good Exposure of SAP
>Excellent Report Writing and Interpersonal Skills
>Excellent Analytical and Communication Skills

Salary:

· Market Competitive: (PKR 150K to 200K) Negotiable: depending upon profile of the candidate)

Benefits:

· Permanent Position (9 am ~ 5 pm) With Long Weekend (Saturday/Sundays Are Off)
· Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity Leaves/Annual Loan Facility
· Daycare facility/Subsidize Lunch Facility
· Exceptional Learning Growth Opportunities

If you fulfill the above requirements then share your resume at [email protected] mentioning the position applied for in the Subject line.

Please note that iSTEPc doesn't take any consultancy fee from candidates.

Spread the word for others. Thanks

Manager Grant Raising
Experience: 5+ Years
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organisation) is looking to hire a competent Manager Grant Raising for their Head Office located in Johar Town (near Expo Center), Lahore.

The individual will be responsible for grant-raising, marketing/branding, external network engagement, public relations and media collaboration. The person will help promote and project image of the company to raise programmatic and general grants for the organisation.

Job Description:

* Ability to write grant proposal, concept notes and pitch other documents for solicited and unsolicited opportunities, RFPs
* Responsible to collaborate with Media consultant/team to develop a cohesive media and public service campaign
* Effective in collaborating with internal and external stakeholders including international donors
* Proficient in using social media platforms to ensure organization's online presence
* Strong command over written and verbal communication along with exceptional presentation skills
* Ability to prioritize work, meet deadlines, achieve targets and produce quality results on time with attention to detail

Basic Eligibility Criteria:

• CA, ACCA or equivalent
• Minimum 5 years of experience in grants/fund raising preferably on large donor funded programs
• Experience of branding, marketing and media collaboration will be required

Salary:

· Market Competitive PKR 200K ~ 350K (Negotiable depending upon profile of the candidate)

Benefits:

· Permanent Position (9 am ~ 5 pm) with Long Weekend (Saturday/Sundays are off)
· Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity leaves/Annual loan facility
· Daycare facility/Subsidize lunch facility
· Exceptional Learning Growth Opportunities

Share your resume at [email protected] mentioning the position applied for in the Subject line.

Please note that iSTEPc doesn't take any consultancy fee from the candidates.

Trainee Database Developer (Female)
Experience: Not required but will be a plus
Location: Lahore (on-site)

One of our prestigious clients (a leading non-bank microfinance organization) is looking to hire a knowledgable Trainee Database Developer for their Head Office in Johar Town (near Expo Center), Lahore.

Job profile requires:

· BSCS/MSCS or equivalent related discipline
· Knowledge Required - Database Development
· Any related Internship/Training in IT and Final Year Projects will be a Plus
· Excellent listening, interpersonal, written, and oral communication skills
· Ability to adapt multi-dimensional IT environment
· Should have an excellent learning attitude
· Good in teamwork, Coordination and relationship building
· Interested to peruse long-term career in IT
· Ability to effectively prioritize and execute tasks while under pressure
· Experience working in a team-oriented, collaborative environment

Position:

Contractual and likely to be permanent

Salary:

Market Competitive (Negotiable Depending upon profile of the candidate)

Benefits:

· Likely to be Permanent Position (9 am ~ 5 pm) with Long Weekend (Saturday/Sundays are off)
· Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity leaves/Annual loan facility (after confirmation)
· Daycare facility/Subsidize lunch facility
· Exceptional Learning Growth Opportunities

If you fulfill the above requirements then share your resume at [email protected] mentioning the position applied for in the Subject line.

Please note that iSTEPc doesn't take any consultancy fee from the candidates.

Spread the word for others. Thanks