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Lednor Accounting The accountant who gives a monkeys

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Systems and processes aren't a set-and-forget job. They need looking at regularly and updating.I keep a live document th...
23/10/2026

Systems and processes aren't a set-and-forget job. They need looking at regularly and updating.

I keep a live document that we edit as we go. I also record my screen with Loom, or use Scribe, which follows your recorded screen, takes screenshots and builds them into a process flow.

Vicky prints the process off, scribbles all over it, and when there are enough edits, she updates the source document.

The aim is processes that are a little better documented than they were yesterday. Put 20 minutes in your diary each quarter to review them. How often do you review yours?

21/10/2026

This week's challenge is a small one. Pick one part of your business that only works because you remember to do it, and explain it to Claude, ChatGPT or whichever AI tool you like. Ask it to turn your explanation into a simple checklist that someone with limited knowledge of your business could follow. Describe the steps, but leave out client names and figures.

You now have a process someone else could follow. It could be something simple like:
How you invoice a client.

What happens when a new enquiry lands.

How you review your expenses.

Doesn't matter which one. One written-down process beats five things you're vaguely planning to sort out eventually, and your business is now 1% more systemised!

Which one did you pick?

I worked with a client last year who looked like she was smashing it. Fully booked and exhausted, because every part of ...
19/10/2026

I worked with a client last year who looked like she was smashing it. Fully booked and exhausted, because every part of the business ran through her.

We built one system at a time. Invoicing first, because that's where the stress was loudest, then her tax savings, then a fixed amount she paid herself every month. She stopped being the only thing holding it together, and could finally take a week off without worrying about her phone.

Could she have done it on her own? Probably. It just felt less daunting with someone alongside her.

What would your first system be?

What would happen if you took a full week off, phone off, starting now?If the answer makes your stomach drop, your busin...
16/10/2026

What would happen if you took a full week off, phone off, starting now?

If the answer makes your stomach drop, your business is running on you. That's exhausting, and it quietly caps how big the business can grow. While it needs you, its growth stops where your stamina does.

If you want to sell one day, it matters even more. A buyer pays more for a business that doesn't fall apart when you walk away.

What's one task you're doing that someone else could do?

Busy isn't the same as profitable.You probably know what each client pays you. Do you know what each one costs to serve?...
14/10/2026

Busy isn't the same as profitable.

You probably know what each client pays you. Do you know what each one costs to serve?

Growth feels like success: more clients and higher fees. But if every new client needs more of your team's time, your margin can shrink while your turnover climbs and you are the last to know.

Quick test. Name your most expensive client to serve. Could you back it up with numbers?

In a service business, your biggest cost is your team's time and most systems don't track it.

Do you know your cost to serve?

12/10/2026

Do you run a dependency business, or a self-managing one?

In a dependency business, you find out how the year went after it's over. The firm can't run without you, and you’re paid last, out of whatever’s left.

A self-managing business, you can see where the profit is made, and you have time to act if it's under threat. The firm runs to its systems, so your week goes on the work only you can do. You decide what you are paid and the business is built to pay it, and it's worth something to a buyer.

Which one are you running today? And which one do you want?

Today, a little whinge.I'm an accountant, and the rules I keep up with change constantly. Tax rules, reporting, deadline...
09/10/2026

Today, a little whinge.

I'm an accountant, and the rules I keep up with change constantly. Tax rules, reporting, deadlines, all of it. My clients ask lots of questions about it, rightly, and it's my job to have the answers.

Financial advisers must feel it too. Every change means revisiting the advice you gave last year, while clients ask more and more of you.

When the rules keep moving, how does your firm keep up? Is it one person who reads everything, or something written down that the whole team can use?

07/10/2026

If you had to hand a task to someone else tomorrow, a team member, a contractor, even me, could you?

If the answer is "not really, it's all in my head", that's a systems problem. Without something written down, handing anything over means explaining it from scratch every time, which is often more work than doing it yourself. So it never happens, and you stay stuck holding everything.

A proper system is what makes delegation possible. There are lots of ways to build one now, including AI. I love Loom and Claude.

What do you use to record your processes?

05/10/2026

How much of this week have you spent doing the work versus building the business that does the work?

Most of us start out brilliant at what we do, so that's where all our time goes: delivering, fixing, and answering. That only scales as far as your own hours in the day.

Working on the business means stepping back often enough to ask how it runs. When you're not the one holding it together. You don't have to do it all at once or on your own. Start small and take one step at a time.

What's one thing you could change today to buy yourself time back?

Is your business surviving, or built to last?From the outside they can look the same, a full diary and a steady stream o...
02/10/2026

Is your business surviving, or built to last?

From the outside they can look the same, a full diary and a steady stream of clients. Underneath, one has systems holding it up. The other has just you, hoping nothing breaks.

This month on the blog and in the Jungle Missive, we're talking about moving from firefighting to proper systems.

At Lednor Accounting HQ, we're still a work in progress. I'm terrible at managing my time and have the diary to prove it! What's the one thing in your business you most need support with? Tell me below.

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Shafford Barn
Saint Albans
AL36LB

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

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