15/09/2026
You really couldn’t make it up… 😂
A little HMRC story from this week.
We’re dealing with a client’s first VAT return, which happens to be a repayment. HMRC want to carry out some checks before releasing the money.
Absolutely fine. No problem with that.
On 3 September, HMRC asked us for further information and gave us a deadline of 10 September to respond.
Seven days.
Bear in mind, HMRC had taken around four weeks to respond to our previous correspondence.
As seven days wasn’t enough time to obtain everything we needed from the client and prepare a proper response, we emailed HMRC asking for three weeks.
We immediately received an automated response:
“Your email will be replied to within 15 working days.”
So…
HMRC gives us 7 days to reply to them.
We ask for a little more time.
HMRC needs up to 15 working days to reply to our request. 🤦♂️
Welcome to my world. 😂