URocked

Yesterday was one of those days that really shows where hospitality is heading.
Swati Deshpande ✨ joined Hospitality Tech360, catching up with partners like Tech On Toast and reconnecting with the team at .🤝

🤖Between conversations and panels, one idea kept coming up again and again - we’re moving from AI that simply creates, to AI that can actually act.

Not just tools, but systems that make decisions, optimise operations, and support teams in real time.⚙️ And the most interesting part isn’t just efficiency, it’s what this shift enables. When AI takes care of processes, businesses can focus on hiring people who are great at service, not just systems. It’s a move towards a more human, customer-centric model, powered by better technology.

That same theme of shifting mindsets carried into another powerful discussion around women leading the future of hospitality tech. The conversation wasn’t just about representation, but about the value of diverse perspectives, bringing different ways of thinking, making technology more accessible, and shaping better solutions. One idea that stayed with us: don’t ask “why me?” - ask “why not?”.💭

It’s clear that hospitality is evolving, not just becoming more advanced, but more thoughtful, more inclusive, and ultimately more human.
Excited for what’s ahead. 🙌

That feeling when you get a tip 💸
…but with URocked, it pops up on your phone.
“You’ve just received a tip.”

No coins. No guessing. No counting after your shift.
Just real-time tips, right in your pocket.

Because during service, who has time to track coins anyway?

With URocked, you see everything. Instantly.
And that feeling? Still just as good.😏

🚨🧯 IN CASE OF AN EMERGENCY – BREAK THE GLASS 🧯🚨
Fully booked salon? 💅
Back-to-back clients? ⏰
Client wants to tip… but has no cash? 💳❌💵

Break the glass.
Inside: URocked terminal 💥
✨ With multistaff tipping, guests can choose:
👉 Individual tip (just for you)
👉 Team tip (share the love)

No more “sorry, I don’t have cash” 🙃
No awkward moments 😬

Just fair, digital tips - exactly where they belong 📲✨
Because great service deserves great tipping 💎

VAT on tips in the UK: what hospitality businesses really need to know 👇
✅ Tips = NO VAT
Voluntary tips are outside the scope of VAT - cash or card, it doesn’t matter.
This is confirmed by HMRC.

⚠️ Mandatory service charges = VAT applies
If a service charge is compulsory, it’s part of the taxable supply and VAT at 20% applies.
💡 Discretionary service charges = NO VAT
Only VAT-free if the customer can remove or change them.

👉 Tax & NICs
- All tips are subject to Income Tax
- NICs depend on control
- Direct tips → no NICs
- Employer-controlled tips → PAYE + NICs
- Independent tronc or digital tipping → no NICs

👉 Why it matters
With URocked, tips stay voluntary, VAT-free and compliant - with 100% going to staff and full transparency.

Simple rules. Clear compliance.

HMRC Compliance Payroll HospitalityBusiness URocked

🎄 Tap into the Christmas spirit with a… Smile, Joy, or Cheer! 🎄
This holiday season, URocked is making generosity easy and festive. Just like our POS terminal lets you tap, tip, and spread joy, every small action counts - whether it’s a kind gesture, a tip to a colleague, or a moment of appreciation.

Let’s make this Christmas season brighter, one tap at a time. Because every little act of kindness adds up to big smiles. ✨

From all of us at URocked, Happy Christmas and joyful holidays!

TippingMadeEasy