09/04/2026
Somebody rings your clinic. They describe a problem, briefly and not very precisely, and then ask the question they actually called to ask: is this something you can help with?
And the answer they get is a description of your availability. There's a slot Thursday at two, or Monday morning if that suits better.
They say they'll check and ring back.
They don't ring back.
Nothing rude happened. Nobody was unhelpful. The call was pleasant, it lasted forty seconds, and it failed completely — because the question that was asked was never the question that was answered.
That's one of three leaks we're covering. Link in bio.
09/03/2026
One hour. Three numbers. One piece of homework that takes twenty minutes.
That's the whole session. No pitch deck of frameworks, no productivity system, nothing you have to buy to make it work.
We'll cover the three numbers that describe how a practice actually behaves — and why revenue isn't one of them.
By the end you'll know how to find yours, and which one of the three is your weakest. Free, live, and the recording goes to everyone who registers.
Link in bio to save your seat.
09/03/2026
Every one of us graduated knowing how to take a history, read a film, and deliver a great adjustment. And then we walked into our own clinic and discovered the curriculum stopped right where real life started.
How do you hire? How do you fire? What do you do when your best CA gives notice in your busiest month? How do you talk about care plans without feeling like a salesperson? How do you build something that still runs on the week your kid gets sick?
I learned all of it the slow way — by getting it wrong first.
Thirty years, a lot of adjustments, and more than a few hard lessons later, I finally put it all in one place.
📚 THE MISSING SEMESTER
Everything about building a practice that school never taught you.
It went live yesterday.
Inside, we cover the stuff that actually determines whether a practice thrives:
- Building systems that hold when you're not in the room
- The patient conversation that changes compliance
- Hiring, culture, and keeping a team that wants to stay
- Reading your numbers without needing an MBA
- Protecting your energy so the practice doesn't consume the person running it
If you're a new grad staring at a lease, an associate deciding your next move, or an owner who's busy but somehow not profitable — this one's for you.
And if you're a patient reading this: this is the behind-the-scenes work that lets us show up for you the way we do. Thanks for being part of it.
GET YOUR COPY
Link in bio → linktr.ee/truenorthpm
09/03/2026
Last call for this one.
If you've been meaning to look properly at how your practice is actually behaving — not how busy it felt, not whatrevenue did, but the three numbers underneath — this is an hour and it's free.
You'll leave with a twenty-minute exercise you can do on one sheet of paper, and a clear answer to which of your three numbers is weakest. That's it. That's the whole promise.
Bring a colleague if it's useful. Recording goes to everyone who registers, so sign up even if the time doesn't work.
Link in bio.
09/02/2026
Thirty years in practice taught me something school never did.
You were examined on anatomy, on differential diagnosis, on being safe and defensible in front of anyone who might one day ask. You passed. You are a good clinician.
Nobody examined you on what happens in the first forty seconds of a phone call from a stranger. Or on how many people who enquire actually start. Or on what happens to the several hundred names in your software who haven't
been back in three years.
None of that is clinical. All of it decides whether a good clinician still has a practice in ten years.
I'm running a free hour on it. Link in bio.