09/20/2026
We are back online and ready to serve you in the branch first thing tomorrow morning! You can also use your mobile and online banking today.
It goes without saying, but we greatly apologize for the major inconvenience during this outage. When you have time please verify your transactions and balances. We’ve spent the weekend getting most of the transactions posted but there is a chance that some don’t show up until the next business day or two.
What happened? Our core system, Sharetec, had an outage caused by a data center overheating which in turn damaged vital infrastructure. Indiana Lakes FCU (now Credit Union 1) along with hundreds of other financial institutions were affected. This is not to pass the blame, but more to inform you.
As you may know, our time is limited with our core system at Sharetec. Our account conversion will move us over completely to Credit Union 1’s platform at the end of October. Any questions, issues or concerns can be emailed to [email protected], by phone (574) 267-7497, or in person Monday-Friday 9am-5pm ET. Any questions on the upcoming conversion can be emailed to [email protected] or call using the same number above.
