OneTen + Co

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Q4 is here.Pull your AR aging. Circle everything over 90 days. Put a name and a next step beside every line.A clean year...
10/01/2026

Q4 is here.

Pull your AR aging. Circle everything over 90 days. Put a name and a next step beside every line.

A clean year end starts now, not in December.

Carrier paid. Job's done. Still no money?It's probably sitting with the mortgage company.Get the mortgage company and lo...
09/29/2026

Carrier paid. Job's done. Still no money?

It's probably sitting with the mortgage company.

Get the mortgage company and loan number at first notice, not at final invoice. It can save you weeks.

Your overall DSO can look fine while one payer type is killing your cash flow.Break it out: carriers, TPAs, mortgage com...
09/24/2026

Your overall DSO can look fine while one payer type is killing your cash flow.

Break it out: carriers, TPAs, mortgage companies. Each one stalls for different reasons.

Sort your aging by payer this week. You'll see it fast.

If you remember one thing from us this month:Collections isn't back-office admin. It's cash-flow strategy. The money you...
08/28/2026

If you remember one thing from us this month:

Collections isn't back-office admin. It's cash-flow strategy. The money you're already owed is the cheapest capital you'll ever raise — you just have to go get it.

That's the whole job. We're good at it.

What we actually take off an owner's plate:Chasing every unpaid claim. Following up with adjusters who go quiet. Trackin...
08/26/2026

What we actually take off an owner's plate:

Chasing every unpaid claim. Following up with adjusters who go quiet. Tracking who owes what — and why it's stuck.

None of it grows your company. All of it eats your week. Hand it off and go build.

You don't have one DSO problem. You have three.Carriers, TPAs, and mortgage companies each run on their own clock and st...
08/24/2026

You don't have one DSO problem. You have three.

Carriers, TPAs, and mortgage companies each run on their own clock and stall for their own reasons. A single blended number blends away the very thing you need to see.

Split it three ways. Then you know where to push.

The fear: automation replaces your account manager.The reality: it removes the busywork — the copy-paste follow-ups, the...
08/21/2026

The fear: automation replaces your account manager.

The reality: it removes the busywork — the copy-paste follow-ups, the manual status checks — so your manager has time to actually think about your hardest accounts.

Tools handle the repetitive. People handle the judgment.

I try to run this business on principle, not on panic.When cash is tight or a client's frustrated, the temptation is to ...
08/19/2026

I try to run this business on principle, not on panic.

When cash is tight or a client's frustrated, the temptation is to react fast. But the decisions I'm proud of came from slowing down and asking what's actually right — for the client, for my team, for my family.

Steady beats frantic every time.

One restoration client came to us with a 58-day DSO. Six weeks later: 34.No new jobs sold. No extra headcount. We just f...
08/17/2026

One restoration client came to us with a 58-day DSO. Six weeks later: 34.

No new jobs sold. No extra headcount. We just found the stuck claims, fixed the documentation gaps, and put a consistent follow-up cadence behind every one.

That's roughly a third of their receivables turned back into cash.

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Indianapolis, IN

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