11/02/2026
Chapter 1
📘 Office Management & Office Procedure
Group ‘A’ – Very Short Questions & Answers
1️⃣ What are the types of resolution?
➡ Ordinary resolution and Special resolution.
2️⃣ Write any two objectives of office layout.
➡ Proper utilization of office space.
➡ Effective intercommunication.
3️⃣ What is office management?
➡ Organization of the office to achieve goals and make best use of resources.
4️⃣ Write any two objectives of office management.
➡ Increase organizational efficiency.
➡ Utilize office resources effectively.
5️⃣ Name any two office procedures related to decision making.
➡ Tippani (Memo) and Proposal.
6️⃣ What is filing?
➡ Systematic preservation of valuable documents for future reference.
7️⃣ Functions of Human Resource Management:
➡ Recruitment
➡ Selection
➡ Retention
8️⃣ What is indexing?
➡ A guide to locate a particular file or document.
9️⃣ Why is office procedure required?
➡ To collect necessary information for efficient decision-making.
🔟 Write any two advantages of filing.
➡ Keeps letters and documents for future reference.
➡ Provides evidence of past transactions and agreements.
1️⃣1️⃣What is geographical filing?
➡ Filing based on geographical place names.
1️⃣2️⃣ Who designs and implements office procedure?
➡ Office chief of the concerned office.
1️⃣3️⃣ What is numerical filing?
➡ Arranging files and documents in numerical order.
1️⃣4️⃣ Which opinion or draft cannot be considered a report?
➡ Non-independent opinion or draft.
1️⃣5️⃣ What is vertical filing?
➡ Files stored upright in drawers or cabinets.
1️⃣6️⃣ Three main parts of a report:
➡ Facts & Findings
➡ Conclusions
➡ Recommendations
1️⃣7️⃣ Which indexing is suitable for libraries?
➡ Numerical filing.
1️⃣8️⃣ Necessity of Mandatory Order (Tok Aadesh):
➡ To take immediate action as per rules.
1️⃣9️⃣ What is pigeonhole filing?
➡ Traditional filing in pigeonhole-shaped cupboards.
2️⃣0️⃣ What is Tippani (Memo)?
➡ Written statement prepared by lower officer to obtain authorized decision.
2️⃣1️⃣ What is office layout?
➡ Arrangement of equipment within available office floor space.
