Customer Service Representatives
Duties:
· Answer incoming calls in a polite and courteous manner.
· Use the appropriate dialing systems to make outgoing calls to the customer.
· Discuss technical or billing problems with a customer, investigate problems and provide appropriate solutions.
· Identify customer needs, clarify information, and investigate each problem and offer solutions or alternatives.
· Follow the conversational script.
· Able to adapt quickly to a fast paced and changing environment
· Desire to deliver superior customer service
CSR Requirements
· Both English and Spanish fluency required (oral and written)
· Responsible: fulfills their assignments in a timely manner.
· Focus on the client: must have a vocation for service, and resolve requests.
· Proactive, understands the client and goes beyond what the client requests.
· Able to work a variety of work schedules to include weekends, holidays, etc.
· Personal references.
Additional Skills
· Goal and detail oriented
· Ability to learn new concepts quickly and efficiently, and apply those learnings in real-time
· Understanding of basic internet troubleshooting and configurations
· Ability to multitask (use of multiple tools and applications required)
· Handle and overcome rejection
· Quick thinker, likes challenges, ambitious, determined and confident
· Self-starter and team player
· Positive and enthusiastic
· Respects others points of view
· Problem solver approach to research, capable of accessing multiple data sources at once
· Demonstrates self-control and patience
Send your Resume at: [email protected]
Latam Analytica - Regional Business Analytics Consultants
Información de contacto, mapa y direcciones, formulario de contacto, horario de apertura, servicios, puntuaciones, fotos, videos y anuncios de Latam Analytica - Regional Business Analytics Consultants, 22103, San Pedro Sula.
Latam Analytica convierte los datos de su empresa en un activo estratégico que le permitirá:
-Generar mayor productividad a través de modelos matemáticos
-Incremento de utilidades
-Creación de nuevas ventajas competitivas
Haga clic aquí para reclamar su Entrada Patrocinada.
Localización
Teléfono
Dirección
22103
San Pedro Sula
504